TMRE is not recalculating Absence

[former_member105569]

Hi Experts ,

I have a scenario where user have applied for leave on say 11th to 14th July 2021 now it's 3 days leave and time account "annual leave" is adjusted accordingly , Now i am changing my holiday cal and putting 12th as Holiday so technically speaking my Leaves should be only 2 days so to adjust this i am executing TMRE job with below details :

Time Management Recalculation Event -- Job i am submittig

Event Type -- Recalculate Absence

Target Type : Holiday cal

Target ID : Holiday cal external code

Date : System date or Today date

Status = To be processed

Start recalculation on save = Yes

Job is executed and when i see result its says

EVENT ID EVENT NAME EVENT TYPE EVENT TIME EVENT DESCRIPTION 23489

startJob START 2021-JUL-14 12:39:03

Start execution of job [jobExecutionId=30491929]

23490 Recalculate Absences START 2021-JUL-14 12:39:03 Starting Recalculate Absences.

23491 Recalculate Absences SUMMARY_SO_FAR 2021-JUL-14 12:39:07

Some recalculation events (number: 240) are processed by time management tasks and not by this job run.

23492 Recalculate Absences SUMMARY_SO_FAR 2021-JUL-14 12:39:07 No recalculation events found.

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But my time account is not adjusted , not able to find what is means of below statement and why recal is not triggering

"Some recalculation events (number: 240) are processed by time management tasks and not by this job run "

Thanks,

Sooraj Kumar Tiwari

[Virginie_Klein · Accepted solution]

Hi sooraj.tiwari,

Could you please try with date = 12 July 2021 as recalculation is supposed to start from that date onwards?

Also please check if you can find a Time Management Task under Manage Data for the user and type = Absence Recalculation. If yes, check the status.

Kind regards

Virginie

[former_member76195]

Hello All,

We have been facing kind of similar error while trying to recalculate absences for a particular employee. TMRE status shows as To be processed for absence recalculating but is success for accrual recalculation and timesheet cleanup.

Can someone please provide a solution.

Regards

Phani

[ncarney]

Hi Suraj,

Thanks for starting this post, we were facing the same issue and you starting this conversation helped us solve the problem. We were able to resolve it by searching Import and Export Data > Export Data > Time Management Tasks. On this report you can filter by those completed_successfully and those not_completed or completed_with_errors, etc.

There actually only ended up being 23 people that didn't actually work, despite our original message saying "Some recalculation events (number: 391) are processed by time management tasks and not by this job run".

When I searched an employee that said completed_with_errors and looked at their Time Profile > Time Alerts it showed that the reason it could not recalculate was because their time entry was only for the date that was now a new holiday in the holiday calendar. This error message "Your requested time off must include at least one workday. Please change the dates you've entered accordingly." was under this Time Alert and when I selected View Actions > Recalculate Absences it would not allow this because of this error. To resolve, I had to manually cancel these dates under Time Profile > Absences.

Thanks,
Nicole

[IMZEI]

Hi ,

We are facing similar issue for our client if we are importing temporary time information or CPI is pushing that data (not if we manually assign it) -

TIME MANAGEMENT TASK in manage data shows recalculation successful. Some employees even get their absence recalculated and some are not picked by that job and for them no recalculation happens.

com.successfactors.time.task.process in execution dashboard shows fails though. Not sure if it has any impact.

[former_member105569]

Thanks. , your inputs are really helpful.