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The In-App Help Panel (Widget) for Ariba Guided Buying does not load

AngadJadhav
Participant
0 Kudos
284

For Ariba SLP and Buying, we have enabled the SAP Companion In-App Help. For Ariba SLP, it works fine. However, for Buying, when I click the Question mark (Help) icon, the Help panel is not loaded. I tried different screens in the Ariba Buying application, but the In-App Help Panel does not load. 

I checked the details in the Workarea in SAP Enable Now Manager; everything looks fine. Any possible reason this happens?

Ariba Buying Screen.png

Accepted Solutions (1)

Accepted Solutions (1)

ShaneLipke
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Angad,

There can be several reasons that SAP Companion does not work correctly, including incorrect configuration in Manager or an issue with the permissions of the user trying to use SAP Companion.  Without seeing your configuration in Manager it is impossible to day so the best option is for you to go through the Troubleshooting SAP Companion Community post and try to identify the issue.

Regards
Shane

Answers (0)