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The connection to the remote workarea is not yet ready. Please try again later.

917

The connection to the remote workarea is not yet ready. Please try again later.

Accepted Solutions (1)

Accepted Solutions (1)

KristinaKunad
Product and Topic Expert
Product and Topic Expert
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Hi Ewelina,

as I wrote in my answer to your other question, check the URLs in the Web Assistant settings.

There are a couple of videos here in the community showing the correct setup. Please have another look.

If you cannot find any errors please reach out to your CEE to schedule a 1:1 session.

Take care,

Kristina

Answers (3)

Answers (3)

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Hi

It can be issue with either learningAppBackendUrl or learningAppWorkspace parameters values.- where can I check this?

DirkManuel
Active Contributor
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It depends on the application you're connecting to. Check the Web Assistant Integration Guide and look for where it talks about specifying parameters for your system.

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Anton_Mavrin1
Product and Topic Expert
Product and Topic Expert

Hi ekolman,

Please check what you internet browser developer console is telling.

Chrome: Settings -> More Tools -> Developer tools (Ctrl+Shift+I or F12)

Once Developer console opens on the right, you can find page errors inside the Concole tab.

It can be issue with either learningAppBackendUrl or learningAppWorkspace parameters values.

KristinaKunad
Product and Topic Expert
Product and Topic Expert
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Hi Ewelina,

as Michael wrote, it does take some time to set up the connected workarea.

Please mark this question as answered if it's fine now.

Take care,

Kristina

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yes this is fine:) thanks but i have another issue please see below