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System pop-up error message when trying to create a new compensation plan

alaaguimimi4
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537

when trying to copy a compensation form from test to the prod instance, I get this error message

"Error: FieldName contains invalid property(cust-CompBonus) in comp-ect-input-field-map. fieldId=cust_CurBonusEC, fieldName=cust-CompBonus.cust_CurBonusEC Error: FieldName contains invalid property(cust-CompBonus) in comp-ect-input-field-map. fieldId=cust_CurrPerformanceRating, fieldName=cust-CompBonus.cust_CurrPerformanceRating Error: FieldName contains invalid property(cust-CompBonus) in comp-ect-input-field-map. fieldId=cust_performanceBonusAmountPer, fieldName=cust-CompBonus.cust_curperformanceAmount Error: FieldName contains invalid property(cust-CompBonus) in comp-ect-input-field-map. fieldId=cust_bankFactor, fieldName=cust-CompBonus.cust_bankFactor Error: FieldName contains invalid property(cust-CompBonus) in comp-ect-input-field-map. fieldId=cust_attandanceFactor, fieldName=cust-CompBonus.cust_attandanceFactor"

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Answers (1)

lesleyr
Product and Topic Expert
Product and Topic Expert

Looks like some of the Employee Central configuration for fields you're mapping to either don't exist in EC yet or do not have the same ID's in Production (hopefully this isn't the case as it means your EC configuration isn't aligned across instances).

You'll need to either review yourself if you have the knowledge or have an EC consultant confirm if those field mappings you have errors on exist in EC in Production.