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Support Packs Upgrade - ECP

CDP_17
Advisor
Advisor
2,087

How does a customer upgrade their support packs for non-HR components in their ECP environment? Is it simple submitting a support ticket with the request? If so, what specific information do they include in the ticket? I found this link.. How to upgrade SAP Support Package - SAP Basis Easy. Does this mean customer is required to personally perform the upgrade?

(These are their current Release & SP-levels):

Component

Release

SP-Level

Support Pack

Component Description

SAP_BASIS

740

25

SAPKB74025

SAP Basis Component

SAP_UI

751

11

SAPK-75111INSAPUI

User Interface Technology

WEBCUIF

747

22

SAPK-74722INWEBCUIF

SAP Web UI Framework


Thanks,

Cheryl Pegram

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