Successfactors Recruiting Outlook integration is failed

[Former Member]

Hi

we keep getting connection failed when try to use Successfactor outlook intergration. Error message is 401 unauthorized

We tested the same configuration on Microsoft remote connectivity analyzer https://testconnectivity.microsoft.com/ and everything is working fine in there.

The support is saying our exchange certificate from GoDaddy is not supported, however, they refused to give us more details. My questions is whether is okay to get a certificate from DigiCert?

Thanks