SuccessFactors EC. Position Management change manager and department via action

[SandyAlton]

We have implemented SF Employee Central position management.  An issue we have encountered is updating department and supervisor for the employee and keeping the job information and the position in sync.  The answered we have received is if the department and supervisor change, the change must be completed via the position and not via an action on the employee.  We are wondering how other companies handle this when enabling Manager Self Service.  We don't want managers updating position records.

Thanks in advance!

[Elsa123]

Hi,

Actually you don't have to update position, you can update job information and make the update synced to position information as long as you configure job information to position sync. Please refer to the below guide regarding job info to position sync. 

Defining "Job Information to Position" Synchronization | SAP Help Portal

Best regards

Elsa
Technical Support Engineer, PS People
SuccessFactors
SAP

[SandyAlton]

Hi Elsa... we have issues when we try to change the department and the manager at the same time in job information. I just went into our test environment and change the department and the manager via action> job info. The data is changed in job info, but when I look at the position, the department was changed, but the upper level position was not. Can you change department and manager via actions on the same day and both updates are sync'd to the position?

[Elsa123]

Hi, you can update position->department via job info to position sync.

[Elsa123]

Hi, you can update position->department via job info to position sync but manager change in job info cannot be updated to position by changing the parent position. This can only be done in the opposition direction. Namely, update manager based on parent position change via position to job info sync.

[Berg_Song]

I did have the same question as you. I get the answer after reading
1. 2636185 - Move Position to New Supervisor on Job Info Change - EC
2. 2598479 - Job to Position Sync Doesn't Synchronize Manager and Field Values in Same Transaction

However, it is annoying that either a manager change or another field data change is only effective if both happen in the same transaction.

So it can't fully meet your requirements. Finally, I use the integration center to enhance job info and position sync.