on ‎2023 May 18 10:24 AM
I would like to know if anyone know how to add the ORG unit number to the director search field in SF.
i.e. we have the ability to search by description (Test Department) but not by ORG number (0000012345)
Any suggestion or advise would be much appreciated.
Many Thanks
Ash
Request clarification before answering.
Dear ashley.maslamoney2,
For you to be able to search by the code and not only by the name, you must have this code also in the EP field. Customers normally map the Org Unit name and code to the EP field, so you will have: Name (Code).
This way you can achieve your requirement.
I hope this helps!
Thank you.
Best Regards,
Karen Perez
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