on 2022 Aug 09 5:27 PM
When building Story reports we can add a set of Story Filters. When I use one filter (selecting one member on Legal Entity) it works, but as soon as I try using a second filter (selecting one member on Division) the report fails with a red error "Internal error occurred while processing." with a Correlation ID.
If I share this same Story with another user in the business and run as them, the filters all work ok.
Has anyone experienced a similar issue and what was the resolution?
Request clarification before answering.
Dear Edd,
dear Mirjam,
we were able to investigate the issue in the STORIES reporting (not table report) a but further and we could find out that an "exclude" filter will bring us the issues. So everytime when we excluded at least one legal entity or a location or anything else, the issue came up from time to time.
We have replaced the "exclude" filters as workaround and SAP support is aweare of the defect. A bugfix should be provided soon.
Regards
Markus
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Hi Edd and Markus,
Same problem on our site. The table reports (List reporting), aren't stable. By the following scenarios I get "Internal error occurred while processing." :
By using the cross table the filters are working fine, no error.
Kind regards
Mirjam
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