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Story Report Filter Error

EddBeesley
Newcomer
3,018

When building Story reports we can add a set of Story Filters. When I use one filter (selecting one member on Legal Entity) it works, but as soon as I try using a second filter (selecting one member on Division) the report fails with a red error "Internal error occurred while processing." with a Correlation ID.

If I share this same Story with another user in the business and run as them, the filters all work ok.

Has anyone experienced a similar issue and what was the resolution?

Accepted Solutions (0)

Answers (2)

Answers (2)

MarkusRodehutsk
Explorer

Dear Edd,

dear Mirjam,

we were able to investigate the issue in the STORIES reporting (not table report) a but further and we could find out that an "exclude" filter will bring us the issues. So everytime when we excluded at least one legal entity or a location or anything else, the issue came up from time to time.

We have replaced the "exclude" filters as workaround and SAP support is aweare of the defect. A bugfix should be provided soon.

Regards
Markus

Mirjam
Participant

Hi Edd and Markus,

Same problem on our site. The table reports (List reporting), aren't stable. By the following scenarios I get "Internal error occurred while processing." :

  • Adding new fields from the data source, sometimes the new fields don't show in the selection list or the error occurs. In these cases I delete the table and create the table from scratch. Error disappears
  • Filters combination makes the table unstable, I noticed that it mostly shows by using description names. By using ID's as filter the table stays stable (ID's are not really customer friendly to use as filter)
  • Bad days, suddenly the error shows up. Next day no error on the table

By using the cross table the filters are working fine, no error.

Kind regards

Mirjam

TaraB
Explorer
0 Kudos
I am having these same problems now in 2024 - Any advice? I am trying to learn Stories for the big change in Nov 2025 but this is just so frustrating. If it's not one error code, it's another or the system won't even load the report. It's basically a large table report - No graphs or special data analysis, just fields.