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Stories missing in Report Center

lukaszkubiak
Explorer
0 Kudos
583

Hello everyone, 

my customer can create new stories and save them but after saving he can't see them in report center. 
lukaszkubiak_0-1715858977055.png

He also doesn't see story reports that have been shared with him. 

lukaszkubiak_1-1715859187619.png

When I run a check in Check Tool - User record exists for Stories in People Analytics and can see that there is an issue. 

lukaszkubiak_2-1715859481012.png
Do you think this is the reason why the customer can't see stories in report center that he created? On the other hand if there is a sync issue why the customer is able to create new story reports at all? 

Best regards
LK



 



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Answers (1)

Answers (1)

vivekanandanp
Explorer
0 Kudos

We also faced the same issue and through multiple sync jobs it got resolved. After we provide the permission for users to run the story reports we will not be able to share the report with them and we will get error. 

Once we run the sync job again or one more time then the user will get synced to SAC properly and after that we can share the report. 

For sharing a report with any user there is no specific permission other than "Report Center" permission and "Data Access" permission under Manager user.

Hope this helps.

Regards

Vivek