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Start and End Pages of a Simulation appear blank in published view

Sanchia
Explorer
0 Likes
672

I am using a simulation template with preloaded start and end pages, but the start and end pages do not load on Companion.

Start and End Pages of a Simulation appear blank in published view.

Sanchia_0-1746199965955.png

They seem to work fine, when previewing through Producer.

Sanchia_1-1746200101154.png

 

I have checked that the pages are published. Please advice.

Thanks

Accepted Solutions (0)

Answers (2)

Answers (2)

DirkManuel
Active Contributor
Check that the TEMPLATES used by the Book Pages are also published - along wioth any imaghes/resourcesd THEY use.
Sanchia
Explorer
0 Likes
Checked the simulation template and resources, which are published.
PaulineK
Newcomer
0 Likes
I have the exact same issue - anyone know how to resolve this?
ShaneLipke
Product and Topic Expert
Product and Topic Expert
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Hi Sanchia,

If the templates used to create the Start and End pages are published, please raise an SAP support ticket to get support to take a closer look.  I cannot think of any other reason that the page appears, without content.  Please use the Component ID KM-SEN-MGR when raising the ticket.

Regards
Shane