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SFSF Search Bar not working

nitto-hris-se
Newcomer
0 Kudos
287

Hi All,

Have you experienced after the 2023 1H release, the search bar in Home Page is not working and users affected are from Turkey?

This happened in our case and what more strange is that this only affects employees within the Turkey location.

Any suggestions will be appreciated. Thanks!

Accepted Solutions (0)

Answers (3)

Answers (3)

EdytaN
Explorer
0 Kudos

Hi, there was a country name change to Türkiye within this release. Maybe updating the ISO country picklist would fix your issue?

faresabbes
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hey,

There is no release defect related to the Search bar feature that would impact specifically a location (In this case Turkey). I would suggest that you raise a support case under component LOD-SF-PLT-SRH for further investigation. Maybe forcing a search reindex would fix the issue.

Thank you,

~Fares

ashutosh_joshi
Associate
Associate
0 Kudos

Hello,

May I please ask you to go through the following KBAs:

The Admin Center tools search will not suggest any tools as the "Enable Action Search" option must be enabled from Provisioning as a prerequisite

Regards,
Ashutosh