on 2023 Jun 14 3:04 PM
Hi All,
Have you experienced after the 2023 1H release, the search bar in Home Page is not working and users affected are from Turkey?
This happened in our case and what more strange is that this only affects employees within the Turkey location.
Any suggestions will be appreciated. Thanks!
Help others by sharing your knowledge.
AnswerRequest clarification before answering.
Hi, there was a country name change to Türkiye within this release. Maybe updating the ISO country picklist would fix your issue?
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Hey,
There is no release defect related to the Search bar feature that would impact specifically a location (In this case Turkey). I would suggest that you raise a support case under component LOD-SF-PLT-SRH for further investigation. Maybe forcing a search reindex would fix the issue.
Thank you,
~Fares
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Hello,
May I please ask you to go through the following KBAs:
The Admin Center tools search will not suggest any tools as the "Enable Action Search" option must be enabled from Provisioning as a prerequisite
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