SF uploading content error

[former_member1028527]

Hi All,

I'm attempting to upload a SCORM2004, 4th ed.

At the Import Summary step, I want to edit the content object ID, but I sometimes get the error "unknown error occurred during validation".

If, I get past this and update the name, I may get the below error.

Error message = while trying to invoke the method com.plateausystems.elms.bo.userprofile.valueobject.UserProfileVO.getEmailAddr() of a null object returned from com.plateausystems.elms.bo.userprofile.interfaces.UserProfileManagerBusiness.getUserProfileVO(java.lang.String) <br>Ticket No = 29081<br>ErrorFingerprint [exceptionRootCauseTag=6c260a263bd189368be5c6fe8642be9dfa3cde28, exceptionStackTraceTag=9842dcf215a9ecd791301fa91067f49183dc3c91]<br>Timestamp = 2023-03-16T14:07:08.402+0000

Thank you for your input.