sent application remains in status "draft" instead of "in progress"

[former_member52021]

Hi,

We're running a SAP E-Recruiting Release 606 system and have some applications, which remain in status "draft" instead of "in progress" and the letter of motivation is not shown. Usually all applications get automatically the status "in progress" as soon as the candidate has sent the application. We just get feedback from candidates asking why their application status remain in "draft". We have the problem only in production but not in testsytem. We are not able to reconstruct the error. Do you have any suggestions? Should we compare specific tables from both systems? The system allows multiple applications even if the candidate was rejected for an other application (standard). Attached you'll find a printscrenn of the profile of such a candidate. Thank you for your help. 

Regards

Fitli

[Former Member · Accepted solution]

Dear Fitli,

it might be strage what I ask you know, but that is something I noticed very often.

There are cases that candidates go to the road map step "Send application".

Some of them think, that they have finished then. They sometimes do not see the button "Send application" on that page. Please ask this up front. If they did we can analyze deeper.

Best regards

Sebastian

[Former Member · Accepted solution]

I noticed the same. I have created a program that checks all these candidacies "in concept" and sends a reminder via an activity to tell the candidate to complete there application.

After another x days, I create a change status activity to change the status to withdrawn (since they didn't react)

[former_member52021 · Accepted solution]

Andy

Thank you for the hint. I will forward this to our business colleagues. This will lighten the application process for a lot of candidates. 

Fitli

[former_member52021 · Accepted solution]

Sebastian

Thank you for you answer. I know that some candidates forget to push the "send application" button. But in this issue it is not the case. We do have a proper relationship between the the two objects candidate (NA) and application (ND). They sent the application but it remains in status "draft". Do you have any further ideas how to analyze deeper?

Regards

Fitli

[Former Member · Accepted solution]

Well,

A proper relationship between NA and ND is no hint that the button was pressed.

Just the candidacy and application status is the hint.

The ND is already created when you enter the wizard's first step.

Can you reproduce the issue?

I know that there is a note describing this issue. I will check tomorrow.

How did you recognise the issue?

Best regards

Sebastian

[Former Member · Accepted solution]

So. I looked for a note.

There is none applicable for EHP6.

What you can do, is starting cl_hrrcf_candidacy_bl and cl_hrrcf_application_bl in debugger and call method "get_status_history". So we can see if the status was changed or not, and set back by workflow by accident.

What makes me a bit wondering is, that you see the application as recruiter although it is in draft. It seems that the NE is in status 0( in process)  and ND in 0 (draft).

Please also check slg1 for those candidates and times of status change.

If it is always occuring, please check if the candidate has enough authorizations (P_RCF_STAT).

Best regards

Sebastian

[former_member52021 · Accepted solution]

Sebastian, thank you for your help. It seems that you delivered the correct answer! We checked the status of different candidates and the candidacy always switched to correct status but the application status did not. The strange thing is that only some applications after 10.00 pm don't get the proper status "in process". So we assume that we have a conflict with the status change and some periodic HR jobs running after 10.00 pm. We will now change the HR jobs to midnight and hope that it will solve our problem.

Thank you and kind regards

Fitli