SEN Manager (Hana) not started

[azov]

Hi, could you help me, please.

Prerequisites

1. manager-Hana-Edition-OP-10.6.11
2. OS Windows 10
3. apache-tomcat-8.5.0

Problem

I'm trying to set up SEN manager.

1. apache-tomcat was installed
2. manager hana was uploaded to apache

but the manager not started (screen attached). When I try to click link with manager I got error 403 (screen attached)

SQL edition works well

How to fix it?

Thanks

[Anton_Mavrin]

Hi Dmitry,

Unfortunately, the screenshots you provided are not helpful in determining the root cause of the error message you received. Check the Apache Tomcat Logs, which are in the logs folder of the Apache Tomcat. 

Also, have you increased the maximum .war file size Apache Tomcat can process? It should be mentioned in the Manager Installation Manual.

One more thing: your SAP Enable Now Manager version is almost 2 years old, so it might not support the newest HANA 2.0 SPS. Just for you to know 😉

[azov]

Hi, Anton, thanks a lot for your help.  I installed TomCat 9.0.65 and the result is the same. I checked log, there is such error -

25-Jul-2024 10:45:57.195 INFO [Catalina-utility-1] org.apache.catalina.startup.HostConfig.deployDirectory Установка веб приложения в папку [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\Manager_Hana]
25-Jul-2024 10:46:26.601 INFO [Catalina-utility-1] java.util.ArrayList.forEach Name = DefaultDB Ignoring unknown property: value of "DB Connection" for "description" property
25-Jul-2024 10:46:26.866 INFO [Catalina-utility-1] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
25-Jul-2024 10:46:26.882 SEVERE [Catalina-utility-1] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
25-Jul-2024 10:46:26.882 SEVERE [Catalina-utility-1] org.apache.catalina.core.StandardContext.startInternal Context [/Manager_Hana] startup failed due to previous errors
25-Jul-2024 10:46:26.929 INFO [Catalina-utility-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\Manager_Hana] has finished in [29 734] ms
25-Jul-2024 10:47:12.976 INFO [http-nio-8080-exec-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
25-Jul-2024 10:47:13.007 SEVERE [http-nio-8080-exec-2] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
25-Jul-2024 10:47:13.007 SEVERE [http-nio-8080-exec-2] org.apache.catalina.core.StandardContext.startInternal Context [/Manager_Hana] startup failed due to previous errors.

I attached log file to the main post. Could you please explain me how to fix it. As for file size, I usually just paste manager folder to the Tomcat web app folder. And thank you for the version, I'll keep it in mind