Search functionality in Talent Hub for Executive (version 4.3 SP4) - Employee Search

[Prinya]

Dear Experts,

Due to some restriction, the implementation project needs to continue using Nakisa Talen Hub for HR & Executive version 4.3 SP4 for preparing talent management from SAP ECC 6.0 EHP8. After the installation and configurations, Nakisa is able to display the organization data and further browsed to details of positions and competencies related to positions. This is consistent with source data from SAP ECC 6.0.

However when trying to access further for the competency from an employee, the Nakisa is not able to show the data from searching employee. From the screen shots below, any actions to access data vis "Employee" from the menu seems not working at all, which is opposite to accessing via "Position". Should there be any missing steps or connections to be maintained or system needs to sync or regenerate the index. Our team needs advices as soon as possible.

Screen 1: Display data from positions (Okay)

Screen 2: Select working area based on My Positions (Okay)

Screen 3: Search for individual position (Okay)

Screen 4: Search by "Employee" , no output available (Not Okay)

Best regards,

Pryn

[StephenBurr]

My next suggestion ... test that this isn't a permissions issue by running the backend RFC in SAP directly (with the same user) to see if it returns data.

At the moment, the error message is implying it has no data returned as opposed to an error.