SAP ERP -> SF Integration via HCI

[Former Member]

Dear Experts,

We replicate Employee Data from SAP ERP HCM to Employee Central Using SAP HANA Cloud Integration as the Middleware.

When new employee is sent to successfactors for the first time (via web service), the new successFactors user is created. The question is: is it possible to send the welcome email to the new created user automatically?

[Sriprasadsbhat]

Hello Agata,

You have one more option, you can leverage SuccessFactors Intelligent Service to trigger an event from SF to SAP HCI once new user hired. From SAP HCI you can send a mail to requested user ( it might require additional effort from SAP HCI and SF perspective ).

Flow Would be something like below

Employee Creation: SAP ERP---SAP HCI---SuccessFactors

New Hire email: SuccessFactors[ Event Trigger using SuccessFactors Intelligent Service ]---Consume the Event in SAP HCI using Custom Integration-- Send a welcome mail to new user created.

Regards,

Sriprasad Shivaram Bhat