SAP Enable Now Web Assistant tracking

[former_member998729]

Hi,

I need to enable the tracking for reports on SAP Enable Now Manager including those for Web Assistant.

I know I have to set the parameters for trackingUrlWPB in the SAP Dashboard but I can't recall of find anything in the integration guide for anything that needs to set in Manager or Producer? Is it just that Parameter to set and nothing else?

[MichaelSzmrtits]

Hi David,

for WA tracking please take a look into the Integration Guide at Page 121:

https://help.sap.com/doc/74bfd245cde048458458f6df5d5cb567/2105/en-US/Web_Assistant_Integration_Guide...

Best rgerads, Michael

[DirkManuel]

Tools > Settings > Playback Settings > trainer - Global > Tracking (General) > Tracking Back End. Set this to Manager.

[AlexanderFelke]

To me, after reading the docs and contacting support it's still dubious. Does this referr to the on premise version? I also wonder why such a fundamental feature as user engagement can't be turned on by default. Who wouldn't want their training solution to be measured?

There is no Menu as described above: Tools/Settings .... All I have is Workareas_Administration_Tasks_Reporting_Help

[DirkManuel]

Try within Producer, not within Manager.

[former_member998729]

Thanks Dirk.