SAP Enable Now SAP Companion - SF web assistant - context help

[Maggy]

Hello,

For a customer where we setup the web assistant for Success Factor we are confronted with the situation that context help in a result screen (employee has searched for a course and different courses are visible on the screen) only appears 'once' while the same fieldname appears multiple times on the screen. (see screenshot attached) 2022-07-18-14-43-55.png

Can you advise what to do in order to have context help for all?

KR, Maggy

[DirkManuel · Accepted solution]

A Help Topic (or Guided Tour step) can only be tied to a single object. Typically it is tied to an object not a fieldname. You can see this object ID on the Element tab in the editor, or by pressing the i key during hotspot assignment.

[Maggy]

Is there a possibility that we group all the single objects into a new single object and that we link to this new grouped single object?

As I can see indeed that each single object has different items (see screenshot).2022-07-18-15-53-25.png

[Anton_Mavrin1]

Nope, this won't work.