on 2023 Jan 13 7:54 AM
Hello Everyone,
We are in the process of migrating from on-premise to the cloud.
The FAQ of Info Center states:
"SAP does not backup or store any customer related configurations, material, files or content. The customer is responsible to create and implement an archival system that meets their enterprise needs."
Could anyone recommend any best practices for this archival system?
Thank you in advance!
Request clarification before answering.
Perfect, thank you Dirk and Anton for checking!
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SEN Cloud system restore from the backup will be only provided by SAP Cloud Operations in case of technical errors/critical issues that led to data inconsistency.
Restoring accidentally deleted content by customer is not included in the backup service.
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For SAP Enable Now cloud SAP absolutely does provide backups:
So once you are moved, you don't have to worry about it (although I've never tried getting content back off a backup, which is the real test of its effectiveness).
If you want to do it yourself, you can backup all your content by exporting to a .dkp, and there's an option in Producer to export all configured resources, but AFAIK there's no easy way to back up the Manager (Users, Roles, Assignments, progress, etc.) - you'd need to rely on SAP's backups, there.
There's a backupAssistant you can use to backup one or all of your Workareas at once, but I don't think it will back up the Manager databases, just Workarea content. It needs a manual login. Haven't done it myself, but you can find the details in KBA 3281273.
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FYI, I just downloaded backupAssistant and ran it against my instance. Works well. Takes a full copy of everything in your Workarea (including things you aren't synchronizing to your Producer) - but not Manager databases - and creates a .dkp file. Managed to import the .dkp via Producer, so that's all working well! It's a .exe so you could set up a batch job to run automatically/periodically. Filename includes a timestamp.
Again, absolutely shouldn't be necessary in a cloud environment, but if you have control issues, sure, go for it.
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