RWD uPerform problem after migrating from MS-Domain

[Former Member]

Hi.

I have a problem with the RWD uPerform portal. It´s not accessible.

the problem occurs after migrated the Windows domain.

The change was from server1.north.enterprise.com to server1.enterrise.pmx.com.

The server have not changed the name or IP address.

The log shows the following error:

Event Type: Error

Event Source: FILESYSTEMFETCH

Event Category: None

Event ID: 1001

Date: 11/14/2011

Time: 2:14:14 PM

User: N/A

Computer: server1

Description:

Error : No license found for FILESYSTEMFETCH.

The DNS has already been verified and I have successful resolution of names.

Anyone have any idea how to fix.

[Former Member · Accepted solution]

Hi there,

Sometimes errors like this are caused by the database being full.

Can you please check you have enough space on your DB, if it's full or

near full, please do some clean up activities and try again.

If this is not the case, can you check the following logs to see any errors:

<RWD install directory>CollaborationlogsCollabConsole.txt

<RWD install directory>CollaborationWWWuPerformWSServerErrors.xml

Restarting the services would be a good option also.

Hope this helps,

Kind Regards,

Matthew