RWD license error

[stanislav_tulovskiy]

Hi,

does this mean our RWD license is over?

<ErrorCode>24-01-014</ErrorCode>

  <RoutineNamespace>RWD.uPerform.CMS.Vignette.VerifyLicense</RoutineNamespace> 

  <FriendlyMessage>An error occurred while verifying license.</FriendlyMessage>

[Former Member · Accepted solution]

Hi Stanislav,

I see this error many times when dealing with Ancile issues and it's rarely to do with the licence.

Is this the only error that you see on this file?

Do you have any issue currently with SAP Productivity Pak?

Kind Regards,

Matthew

[stanislav_tulovskiy · Accepted solution]

thanks for quick response, Matthew.

C:\Vignette\Collaboration\WWW\uPerformWS\logs\ServerErrors.xml  

503 server unavailable ...

[Former Member · Accepted solution]

Hi Stanislav,

Are users able to access the website successfully?

You should check do you receive any errors on

##CollabConsole.txt from \\Collaboration\logs

Regards,

Matthew

[stanislav_tulovskiy · Accepted solution]

Yes, all of them able to access website, and no errors in CollabConsole.txt .

But i have "waiting" status in publishing queue and can't publish no content.
Any logs i should check?

thanks, Matthew.

[stanislav_tulovskiy · Accepted solution]

All is fine with publishing,
the secret was to install last system update on server and restart the service .

(RWD uPerform 4.32.0 )