Right-Click Not Recognized in Edge Browser

[apetriuusi]

We recently discovered that the Microsoft Edge (Chromium) browser (86.0.622.43) does not recognize right-click actions in SAP Enable Now simulations that use right-click. The simulation does not return an error, rather, no action registers, and therefor the user cannot proceed (unless they use a different action and then skip the right-click step).

Is this a known bug, and is there a fix?

[MichaelSzmrtits · Accepted solution]

Hi Andrew,

not sure if this is a know bug or not. But I was able to reproduce this as well in Edge 86.0.622.48. In Chrome it works fine but not in Edge. May I ask you to report this officially in an incident?: Incident Please use the component KM-WPB-PRO. I hope that helps. Best regards, Michael

[apetriuusi · Accepted solution]

Thank you, Michael! This is very helpful.

I am trying to submit an incident, but I am unable to select a "Customer":

I checked, and I am configured with a customer/company in my profile, so I am not sure why this is not allowing me to select my company... 😕

[MichaelSzmrtits · Accepted solution]

Hi Andrew, maybe you are not authorized by your company to create SAP incidents.

You should follow up with your super admin, and ask him to add this permission to your S-User. Especially for creating SAP Enable Now incidents. That makes a lot of sense if you are in an author role or admin role.

If you don't know who your super admin is, you can take a look at this link here - it should list all the important SAP contact at your company:

https://launchpad.support.sap.com/#/importantcontacts

Best regards, Michael

[Thomas_Phler]

Hi Andrew,
thanks for your incident. It was easy to reproduce, we found the same in Firefox. We are working already on it and will fix it as soon as possible.

Thanks & Best

Thomas