redirect cc role not working

[marko_crvenkov_94]

Hello redirect cc role is not working as I dont see the link in the email notification. Why is this the case. Other question: is it possible for the approve the workflow in the mail without logging in in the system ?

Thank You,

Marko

[marko_crvenkov_94]

for the approver to approve the workflow in the email

[karenperez]

Dear marko_crvenkov_94,

Thank you for your question.

I need some clarification, what do you mean by "redirect cc role is not working as I dont see the link in the email notification", can you please explain in more details what you are doing?

Answering your second question, no, it is not possible to approve the workflow from the email, you must be logged in.

Thank you.

Best Regards,

Karen Perez

[Harish_Vatsa · Accepted solution]

Dear marko_crvenkov_94,

As per my knowledge, it is not possible to approve the workflow via email. You will have to login to the system for the same.

Regarding your first question, could you please provide some more details regarding the same, as it is not clear with the provided details?

Also, please refer to the below link if it is related to your first question:

https://userapps.support.sap.com/sap/support/knowledge/en/2843094

Thanks,

[karenperez]

Dear marko_crvenkov_94,

Thank you for your question.

You need to go to the transaction "Email Notification Template Settings", search for the template "Workflow Action Approval Notification" and add the following token: [[VIEW_LINK]]

Below is an image of the template that I am referring to and the token added (image from demo for your reference only).

Thank you.

Best Regards,

Karen Perez