Recording simulation chrome and enable now freeze

[former_member113671]

Please help me record the simulation. I've tried in Chrome and IE and Enable now freezes when I sync to server and then select + to create a simulation and when I select the window on what to record this is when the program crashes 3 times before I restart or shutdown the computer. Any ideas on the best browser to use or what programs I should close before I start recording?

[KristinaKunad]

Hi Rowena,

please open up an incident with SAP Enable Now support.

This behaviour can have different reasons like

• your free working memory is too low
• there is no more space on your hard drive for the Producer to save anything
• an incompatibility with another program (antivirus, firewall, other screen recorders)

And more - so it's important that the support has a look at your environment to hone in on the issue root cause.

Take care,

Kristina

[former_member113671]

Thank you Kristina!