Rating Source from Variable Pay shows unrated

[Gunnar92]

Dear Community,

me again with a variable pay issue - disclaimer: I already found a workaround, but I would like to understand the behavior.

We have a variable pay template in which we are getting the results from PM from the goal section.

Settings:

It worked correctly in the years before.

For this year we changed the calculation in the goal plan. Previously the field rating in the goal plan was filled by an MLT. Now we changed the calculation that the rating field is now filled based on different condition with the autopopulation feature in the goal plan.

Since this change I just retrieve "unrated" in the VP plan, even though the field "rating" is filled correctly:

Here is the goal plan with rating:

Do you have any idea why it works with MLT in the goal plan but not with autopopulation? Both features are calculating the rating field.

As a workaround, I’ve implemented the standard field “done” in the goal plan. This field is populated by a calculation that sets “done” equal to “rating”. Then, in the VP, I switch to using “Percent Done (Complete)” as the rating source, which gives me the correct results.

Thanks for your help!

[xavierlegarrec]

Hi @Gunnar92 

I've come across this limitation before where auto-population impacts how ratings are retrieved. Not sure how I fixed it and no time to dig in my email and archives. Your workaround sounds good.

As to Why, you would need to create a support ticket for that so it gets answered by product and/or engineering. The fact that auto-population doesn't require a manual action on the MLT field (values get defaulted) maybe ? not sure.

Thanks
Xavier

[Gunnar92]

Thanks for the swift reply Xavier, yes I will create support ticket and will share the answer 🙂