"Previous Step Exit Button Text" option not available in route map

[former_member91902]

Hello!

Has anyone encountered an issue with "Previous Step Exit Button Text" edit option, not being available in "manage route map->advanced settings"

However, option to edit "exit button text" is available and functioning

Is this expected?

As per the KBA shared, the option is expected to be available in the path mentioned

I am however not able to see it and hence so far not able to rename "Reject" to" Send Back"

(trying it on a 360 review form but I dont think that should make a difference)

Screenshots attached

Would appreciate any insights

Thanks and Regards

Kanika

2076831 - Route Maps - Customize Button Texts and Step Exit Messages in a Route Map - Performance Management

routemap-adv-settings-prev-step-exit-button-text-n.png

screenshot-from-shared-kba-dispaying-the-prev-step.png

[former_member813012]

Go to Admin Center Manage Route Maps.

The Route Map List page is displayed.

• Click Add New Route Map to build your own route map.
• If you’re building your own route map, select Build Your Own from Add New Route Map option.
• The new routing map has three stages - Modify, Signature, and Completion. Specify the users who receive the form and set other options for this step. You can also add more steps for each of the stages.
• To add step to a Modify Stage, click Add Step.
• In the Create A New Modification Step dialog, enter a new step name and click OK.
• Enter the following information for each step you created.

Regards,
J Wick

[MridulSharmaSF]

is above option enabled in form template setting? try this