Quiz component issues

[LA0]

Hi Community,

Some of our users reported an issue with our Quiz component.

Basically, users had to click 8 to 9 times on the "next button" in order to move from one question to the other.

Has anyone encountered a similar problem, or is there any particular reason for this happening ?

Thanks a lot for the advice!

[ShaneLipke · Accepted solution]

Hi Lynn,

Sorry, I'm not sure about what causes this issue. I suspect that the browser is now accurately identifying where the click occurs if the user moves the mouse too quickly after the quiz but I'm not certain of what causes that issue. I have seen similar behaviour in other applications so I don't think it's a bug but just a 'feature' of browser-based applications.

Regards
Shane

[ShaneLipke]

Hi Lynn,

Occasionally, I've had to click the button a second time but never anything like 8 or 9 times. The only thing I've noticed is that if you move your mouse pointer immediately after clicking the button it may not work. Best to keep the mouse pointer on the button until the pages starts to refresh.

Regards
Shane

[LA0]

Thank you Shane, is this related to internet connection though ?