Proxying as an associate

[mdudley2]

Hello,
I’m in an admin role, and when I proxy as an associate who has a question about learning content, I can only see the old learning experience, even if they have already transitioned to the new one. This makes it challenging because I often take screenshots to guide them, but I have no way to verify which version they are using and often have to duplicate work with screenshots. How can I work around this?

[CPowers]

This occurred to me when trying to assist a SUPERVISOR navigate the new learning experience we just made default. When I proxied, I was in the old experience which didn't make sense to me.

[PL1]

@mdudley2, on top of what @M_jess1 mentioned, it's currently targeted to have it improved with the 1H2025 release (User proxy for administrators through the new homepage). Additional details are to be available in the What's New Viewer in the upcoming weeks.