on 2024 Mar 15 9:27 AM
Hi Team,
We have created a Custom Report called as " Total Learning Hours - Learning History" - That shows/calculate Total Learning Hours against each user.
Issue - Only single user do not appear if we set "Date Filter" while pulling out the Report. But, If we pull out the same report without date filter, The same affected user appears.
Observations ;
a) Confirmed that the Affected Single User & Remaining User's who are appearing in the reports are from the same security domain.
b) Confirmed that the affected user is Active in the system.
c) Affected User - Only 1
Could you please tell us, what is the issue at PRD/Query Side? How can we resolve this issue?
Screenshot is Attached for reference.
1) Without Date Filter
2) With Date Filter
Thanks in Advance
Request clarification before answering.
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