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Power BI Template Connection

nataliechen98
Participant
0 Kudos
288

Hi, previously I have errors whenever I tried connecting to a particular workarea while other workareas are working fine. I have given the correct permission to that workarea. 

Lately i try to make the connection again. It does not give me any error. However, the dashboard came out without any contents. May I know how to solve this problem?

nataliechen98_0-1710837576325.png

nataliechen98_1-1710837630941.png

Updated comment 1:

The Record Report is not showing any data but null values. The other tables are working fine.

nataliechen98_0-1710987172035.png

Updated Comment 2:

Only the "GetRecordReportByWorkarea" query not working.

nataliechen98_0-1710992645145.png

Other the query is working. 

nataliechen98_1-1710992765908.png

 

 

 

Accepted Solutions (0)

Answers (1)

Answers (1)

ShaneLipke
Product and Topic Expert
Product and Topic Expert
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Hi Natalie,

It's hard to know what is causing the issue without more information, but two options are:

1. Something on your network is blocking the communication between Power BI and your Manager server.  You can get your IT team to take a look and see if they can identify an issue
2. You are not turned on tracking in SAP Companion so there is no data to display in the dashboard.  Make sure that you have set the following parameter in your SAP Companion configuration:

trackingUrlSEN=https://[companyname].enable-now.cloud.sap/wa/[WorkareaID]/

You need to replace [companyname] with the name from your SAP Enable Now URL and [WorkareaID] with the ID of the Workarea that contains your SAP Companion content.

Hope that helps.

Regards
Shane 

nataliechen98
Participant
0 Kudos

Hi Shane, i've checked but the url is correct. I've found that the error is originating from the Record Report table in Power BI. (screenshot updated in the post) Other tables are all working fine. No idea what is causing the issue for this particular workarea.