Onboarding : Your onboarding guide_ Know your key people

[barbarad2]

Hi,

I have assigned a key people to an onboardee. When the onboardee goes to " Your onboarding guide > Know your key people >, the onboardee cannot see the first name and last name of the person assigned. Only the picture is displayed.

Do you know how to fix this issue ?

Regards,

B

[JorgeREstrada]

Hi, Barbara.

Check if that recomended people have congruent information in EC. If they do, review if you have granted all the necessary RBP permissions for the external Onboarding user (Onboarding RBP IDP: https://d.dam.sap.com/a/Ge5i8qK/SAP%20SuccessFactors%20Onboarding%20Role-Based%20Permission%20Guidan....

Good luck!