Onboarding is not visible from the main homepage drop down.

[crojaswalteros]

The Manage Onboarding permission should give the option to select onboarding from the main dropdown menu. It should be under the Manage On/Offboarding. However, I do not have that option on my permission settings.

What permissions should be selected in order to get the Onboarding to display in the main homepage drop down?

Thank you.

[sikderaliahasan]

I have the same issue and cannot find the way the KBA is showing. How to get the onboarding drop down?

[crojaswalteros]

Hi Ali,

We were able to fix it. We did it by unselecting the checkbox for Exclude granted users from having the permission access to themselves.

Hope this helps.

Carolina.

[Alina]

Hi, carolina_rojas ,

I even didn`t think about it. I`m sorry that I didn`t help you.

Have a nice day!

Alina

[cvillanueva1]

Hello,

How do you solve this issue?

Kind regards.

[crojaswalteros]

Thanks Alina,

We do have the Homepage v3 (Homepage v3 Tile Group Permission) but not the Manage On/Offboarding. It does not display for for us.
Would this mean that we need to enable onboarding 1.0 ?

[Alina]

Hi, carolina_rojas ,

Please, try to grant the permission 'Manage Onboarding Permission'.

Do you have it?

Kind regards,

Alina

[Alina]

Hello, carolina_rojas,

Do you have the permissions on:

1. Homepage v3 Onboarding tile group (Homepage v3 Tile Group Permission)

2. Manage On/Offboarding 1.0?Kind regards,Alina