Not eligible Employees is still included in the Executive Review

[former_member766541]

Hi Experts,
Good day! I hope all is well. I would like to ask if what is wrong why is it that the Employees who are not eligible to the Pay Planning is still included in the form when doing the Executive Review? All fields are greyed out (like no data on it) but only the Name of the Employees are being displayed. Attached is the sample screenshot. I have tried creating new worksheet then re applying again the rule but is still the same. Thank you Experts.
The names below should not be included in the executive review. Please help. Looking forward to your response. Thank you!

Best Regards,
Wayne

[AlinaTalvescu]

Hi Wayne,

Just another question on your first text... Did you apply the rules after launching the forms?

Usually, it's the other way round: delete all forms, apply the rules, then launch the forms.

[former_member766541]

Hi Alina,
Sorry for the misunderstanding there. I first, apply the rule then launch the worksheet. It is still the same, issue persists. Thank you!

Best Regards,

Wayne

[AlinaTalvescu]

Hi Loanne,

Are these employees present on the worksheet with greyed out data as well?

Can you check if in the Eligibility rules menu you excluded them from Compensation (first level) with No?

If this is the setting you're currently using, can you also try to log in to another browser and see if Executive Review displays the same? Maybe it's a cache issue.

Regards,

Alina

[former_member766541]

Hi Alina,
Thank you for your response, I highly appreciate it. The users that are not eligible is not included in the worksheet, but in the Executive Review they still appear as greyed out. In addition, yes I set up to NO for the compensation. I have tried also using different browser but still the same issue.

Best Regards,

Wayne