Next button missing Guided Tour SuccessFactors

[Joketubee]

Hello everybody,

I am currently working on updating our guided tours in SuccessFactors and have encountered an issue.

In some steps, I want to provide extra information in an info bubble where users can click the 'Next' button to continue the tour. However, in many of these bubbles, the 'Next' button does not appear, causing the user to get stuck in the tour. I am certain that I selected the setting to show the 'Next' button.

Am I doing something wrong?

Many thanks!

J

[DirkManuel]

I see this happen when the object the next step is tied to does not exist within the current app. In that case, SAP Companion doesn't know where it should go to next.