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New custom field does not show in DG filters

rushdarizvie
Explorer
0 Kudos
764

Hi Community

I have created a new Custom Field as below.

But it doesn't show in the DG filter list. What could be the reason? Do i need to add the custom field anywhere else in the system?

Accepted Solutions (1)

Accepted Solutions (1)

nlgro023
Active Contributor

Those look a lot like the user data file DG filters (which would explain it, because the user data file can only go to custom15 and doesn't recognise custom-string)
There should be a second tab with DG filters that would permit you for (I believe this is job info) to add fields.

rushdarizvie
Explorer
0 Kudos

Hi Jasper

Thank you so much for this recommendation.

thanks

Rushda

Answers (1)

Answers (1)

Razia
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi @rushdarizvie ,

I found this KBA which states that boolean values fields (field having only two options in dropdown to select as a value) are not supported in DG filters.

KBA 2694957 - Dynamic Group Filter - Boolean field

Your custom field I can see is associated with yesNo picklist which has two values, hence making the custom field a boolean values field.

Regards,
Razia