cancel
Showing results for 
Search instead for 
Did you mean: 

Missing people from WFA

Damien1
Explorer
0 Kudos
175

Hi everyone

We have found that there are a couple of people who are not appearing in workforce analytics. They are not appearing in the Workforce Profile and Workforce Mobility "Inputs" sections. I can't see any obvious reason for this as there does not seem to be any difference in their profiles when compared to other people who are appearing as expected.

Does anyone have any advice on how to troubleshoot this?

Thanks

Damien

Accepted Solutions (1)

Accepted Solutions (1)

Harish_Vatsa
Active Contributor

Dear Damien,

Can you please check if the necessary roles and permissions mapped to the other users coming in the search result is mapped to these two impacted users also.

Also, verify if there is no data missing/incorrect for these two users or they are not falling under any such category because which they are getting filtering out.

--

Regards,

H.V.

Answers (1)

Answers (1)

Damien1
Explorer
0 Kudos

Hi harishvatsa

Thank you for your reply on this. We have checked in RBP and the permissions look to be ok. We are looking into the user profiles too to see if there is an issue there.

We are now having another issue showing the the sync has failed so am not yet sure if this has worked.

Thanks again

Damien