lms.sapsf.com Cert Renewal Notifications from SAP

[jalpanthakkar34]

Hello Team, 

We have attached notifications from SAP about the certificate expiry in SF LMS. Could you please help us know where this cert needs to be imported in LMS?

Are there any command in Learning Administration where we have to load this?

Thanks

Jalpan

[RibeiroE]

Hi @jalpanthakkar34,

According to the KBA 2533915 - SAP SuccessFactors SSL Certificate Renewal Schedule and Public Certificate Repository - SA..., in the FAQ section:

Q: How do I download or install the certificate?
A: You must have admin access to the server where you need to install the certificate. If you do not have access to your company's SSL server, notify your IT team and provide them the respective certificate download link from the above table. For SuccessFactors certificates in CPI landscape, you can follow KBA  2776681 - How to maintain SuccessFactors certificates in CPI landscape - Cloud Platform Integration”.

To perform the upload of the certificate, after downloading the certificate from the Attachments section of this KBA, it should be handed to your internal IT resources. The reason is because the certificate updates are applied on your third-party servers, and this is done by those servers' admins - which is generally deferred to the customers' IT.

BR