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linking desktop assistant content to one url

sarrazis1
Explorer
0 Likes
251

I have linked content to Cloud application Purchase Manager, the same for Concur, SAC and other applications in desktop manager, however the content appears for all sites and not just the site it is applicable. How do I associate only to the application it relates to?

Thank you.

Accepted Solutions (0)

Answers (2)

Answers (2)

ShaneLipke
Product and Topic Expert
Product and Topic Expert

Hi Steve,

The context used to link content to specific applications screens is captured during the recording of the Simulations and can manually be added to book pages and other content that is not recorded using a Record button in Producer. It sounds to me like the context on your current content has not been captured correctly so the content then becomes relevant when the corresponding browser opens. If you have recorded content for applications running in either Chrome or Edge, it is necessary to have the Enable Now Enablement Assistant installed in the corresponding browser and turned on when the recording is occurring. Without the Enablement Assistant being installed in Chrome or Edge and turned on, Producer will not be able to successfully capture the contextual information that links the content to specific application screens. You can download the Enablement Assistant from the corresponding browser store, e.g. the Chrome store. If the Enablement Assistant was in fact turned on, can you please do the following:

1. Open a Simulation in Producer; one of the Simulations appearing for all applications
2. Click on any screen component in the list of objects on the left
3. Open the Rerecord set of properties and copy the contents in the Page Key field
4. Paste them here so we can see if the context at least looks sensible.

Hope this helps.

Regards
Shane

sarrazis1
Explorer
0 Likes

Thank you Shane. This seemed to have corrected the issue.