Leave did not automatically accrue upon rehiring

[nurazman]

Dear Expert,

Our client experienced this issue where the employee was terminated and rehired, however the leave did not automatically accrue to his profile. Upon checking at the rule trace, this is what im getting: getCapAccrual: Error happened when invoking rule function: getCapAccrual, root cause: Mandatory parameters were not supplied.

Please advise if there is anyone have faced similar issue before. Any suggestion will be appreciated.

Thank you,

Atikah

[nlgro02343]

Long story short, there was no easy fix for it as confirmed here:
https://userapps.support.sap.com/sap/support/knowledge/en/2352163

You should now be able to perform this action to fix it (if not satisfactory, resort to the workaround mentioned in the KB):
https://help.sap.com/docs/SAP_SUCCESSFACTORS_RELEASE_INFORMATION/8e0d540f96474717bbf18df51e54e522/8a...

[former_member830411]

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[former_member826951]

Entitlement to long-term leave is based on qualifying time of continuous service.

Employees are entitled to 8.6667 weeks of paid vacation after 8 years of continuous service.

When an employee completes the first 8 years of continuous service, they are entitled to an additional 4.3333 weeks of paid long service leave after completing another 5 years of continuous service. In the case of continuous service after this point, access to further earned leave is not subject to the qualifying period businesslinear.