Item level notification - How to reestablish the link to global model?

[KevinLapointe22]

Hi all,

Members of my team have modified notifications at an item level not knowing that the link to the global model was broken.

We have tried different solutions, and hours researching online with no luck.

Is there a way to reestablish the link from the item notification to the global model? Or is it just broken for permanently?

Best regards,

Kevin

[karenperez]

Dear 888lapointe,

Could you please detail what do you mean by '"link to the global model was broken"?

Thank you.

Best Regards,

Karen Perez

[KevinLapointe22]

Yes!
So as stated from SAP help, a link exist between an item to the global (system default) notification template. That link is broken when a modification is made to the model at the item level. There is no information available (or that I can find) on the procedure to relink a modified item to the global (system default) notification template.

See the item help in the link below.

https://help.sap.com/docs/SAP_SUCCESSFACTORS_LEARNING/5fae31b1299d4033b665edabea7b9087/2c45fef01fd34...