Issue while importing External Time Data in SF

[GirieshCM]

Hi Experts,

Can you please help to overcome the below issue:

We are using biometric device which updates the SF time sheet using API. Unfortunately, the biometric device has sent a wrong data and it got updated in the time sheets. Hence to correct it we planned to updated the entries via External Time Data import. The validation and import went successfully. When we checked the time sheet for the employees, it says a warning message as below:

Hence, we have deleted the Employee time sheet entry for the respective week and tried to import and once again the same error. We thought the issue is due to incorrect clock in clock out entries and deleted the events in Manage clock in and clock out. But even after doing the above mentioned steps when we import the external time data, it is not getting imported into the system.

Can you please help me out on how to overcome the issue.

volker.ruof , Can you please guide on the above issue.

[Neeraj_Jain]

Hello girieshchakaravarthy,

Please refer below SAP Note. Hope it's clarifies your query.

https://userapps.support.sap.com/sap/support/knowledge/en/3100094

3100094 - Error while Importing or creating Employee Time Record : "This External code already exists. Try another"

Regards,

Neeraj Jain

[GirieshCM]

Hi Neeraj,

Thank you for the response.

I have gone through the KBA 3100094, as mentioned in the KBA there is no object called "Data Replication Object" in Manage data. I also checked in Configure object definition for the object "Data Replication object" but no luck. I can view "Data replication configuration and Data Replication proxy". Can you please advise.

With Regards,

GM

[Kalyanianupama]

Is this issue resolved?