on 2023 Oct 16 11:49 AM
Hi
if i am writing rule to attach the static document,then emai is not triggering.
Request clarification before answering.
Hi Shailja,
Have you had the chance to upload the document under "Manage Documents"?
In my case, I've found that a specific format tends to work seamlessly:
- Uploading the Document in Manage Documents categorized as "Policy."
- Crafting the Rule with the scenario as - Add Static Documents as Email Attachments.
- Attaching the rule within the email template "(ONB) Buddy Assignment Template" under the section designated for "Rules for Static Documents."
Best,
Raajas
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