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Is there any way to modify template for Class ICS / Calendar Invite?

JacobB
Explorer
0 Kudos
152

When registered in a class, a learner receives the registration email and a calendar invite (either in a separate email or as an ICS attachment on the registration email).

We include class description in the registration email with some useful info for our learners, but once the event is added to an Outlook calendar they can"t see the description or any of the other useful info added to the registration email. Most people will go to the scheduled meeting in their calendar to find info, not necessarily to the registration email they previously received. 

Is there any way to add the class description to the ICS / Calendar email, instead of/in addition to the registration email? I could not find anything for this under notification templates. 

Thank you!

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PL1
Product and Topic Expert
Product and Topic Expert
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@JacobB, can you check if the content of the KBA 2560700 matches your scenario?

Avinash9
Participant
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Hi - I tried to modify but it does not impact .ICS file. Can you let us know if we can customize message with-in .ICS file
Avinash9
Participant
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We want to remove the Item ID which is available in the .ICS file
PL1
Product and Topic Expert
Product and Topic Expert
0 Kudos

Using the "SystemEnrollmentNotification" notification template, the "DESCRIPTION:<ESCAPEFORVCAL value="<&VCAL_DESC>"/>" entry was removed from the "VCAL" box. The enrollment email was received, along with the ics (as per the KBA 2375066), and the course ID wasn't in the ics file.