Is there a maximum number of users for SuccessFactors Welcome Emails?

[former_member68463]

I'm getting an error where, when I send welcome emails with password reset to user groups, some users are not getting emails generated. The system message is that these users may have invalid emails, although the emails in the system are clearly valid. Is there a max number of these emails that can be sent at one time?

[karenperez]

Hi Mike,

There is no limit for this welcome notification. Maybe the problem is in the email address itself. Id there any email with apostrophe for example? To check if the issue is with the email address, try to send the notification only to one of these users that didn't triggered the notification when you did the batch try.

I Hope this helps.

Thank you.

Best Regards,

Karen Perez