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Intelligent Services: First time manager

m_bacskai
Participant
0 Likes
503

Dear Experts,

Could you please help me with the "Is first time manager" event in the Intelligent Services Center? I would like to configure it but I don“t understand the logic of the rule. What should I select in the "Job Information" field? Please see my screenshot attached.

Could you give me tips to implement and use this event?business-rule-is-first-manager.jpg

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Answers (1)

Answers (1)

karenperez
Product and Topic Expert
Product and Topic Expert
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Dear m.bacskai,

The "Is first time manager" event is published after a job information change for an employee who has been assigned new direct report(s) that has never been a manager before.

You ISC rule then condition should look like the below:

I hope this helps!

Thank you.

Best Regards,

Karen Perez