on 2021 Jul 08 12:22 AM
Has anyone had experience integrating onboarding tasks between SF Onboarding 2.0 and ServiceNow? What is the recommended approach here?
ServiceNow has pre-configured integration for employee profile data and employee to-do's mentioned here.
However this approach wont work for us as we need to integrate onboarding tasks to be picked up by other teams in ServiceNow rather than the employee themself.
Request clarification before answering.
Hi Swapna,
Did you enter the link in the checklist? Or did you use a different task?
Kind regards,
Adrian
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Hi Krishneel,
We are implementing onboarding 2.0 and we have not tried integrating to servicenow, instead we are redirecting users such as managers or users from other teams to login to service now by providing a link for each of such tasks.
Cheers
Swapna
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