how to trigger External to internal candidate email notification

[dmak]

how is the external to internal candidate email notification gets triggered? I modified the template for the email since I want to change the wordings. When I tried testing, I moved an external candidate right to hired status bucket but it doesn't seem to trigger that email?

[former_member663843 · Accepted solution]

How is candidatetoemployee conversion triggered?

1. Verify all the necessary unique ID data is present on the Candidate Profile.
2. Move the external candidate into a status set up as “Hired” in the Hirable Options (as defined in Admin Center Recruiting Edit Applicant Status Configuration).
3. Allow the user import to run and create a new SAP SuccessFactorsuser account for the new hire.
4. Allow the candidate to employee conversion job to run.
5. The external candidate is converted to an internal candidate.

Why are no matches found when the scheduled job runs?

• The unique ID fields may not contain exactly matching data.
• The new SAP SuccessFactorsuser account was created prior to the most recent run of the Candidate to Employee Conversion scheduled job.

Does the candidate receive an email notification after the profile is converted?

Yes. The content of this email can be configured in Admin Center Company Settings E-Mail Notification Templates Settings External To Internal Candidate Profile Conversion Success Notification.

[dmak · Accepted solution]

Where should I go to check if the scheduled job ran or not?

[former_member663843]

You can see the Job in Admin Center -> Monitor Jobs