How to have different welcome emails for Onboarding in IAS?

[wblanco]

Hello,

We are implementing Onboarding for IAS, and we have the need to have the welcome email sent to the Onboardee at their creation be different depending on their Legal Entity.

I've created several email templates in IAS for the different Legal Entities, but I struggle for the conditions in the Target: the employee's data in the User entity are only populated with data once the "New Hire Data" step in Onboarding is completed, but we need to have the data since the Onboardee's creation.

Do you know how we can fetch the Onboardee's Legal Entity in IAS from the moment they are created, so as to use it in the conditions in the transformations to select the desired welcome email template?

Regards,

William BLANCO

[Soma575 · Accepted solution]

Hello William!

We had the same requirement to seperate the emails based on the Legal Entity. However just like you we couldn't based on the Legal Entity.

The workaround for us was to separete it based on the division attribute, so we had to add all the divisions in the IPS tranformation one of the Legal Entitys. The condition looks like the following for exsample: ($.division == 'XY') || ($.division == 'XY') etc..

You have to do it only one of the Legal Entitys because if the condition above is false the other one will run and a different email will be sent to the onboardee.

Let me know if this helped.

Best Regards,
Soma

[wblanco · Accepted solution]

Hello, 

That did the trick, thank you very much for your help !

Regards,

William BLANCO

[RandolphTan18 · Accepted solution]

Any idea if the requirement was based on employee type?