How to get access to Client instance (Implementation)

[KarimaJouay]

Hello SAP Experts,

This a new start fresh implementation project:

I have created a super user admin from the provisioning of my client. But I didn't recieve email confirmation with the link. Also when I enter my e-mail adress and password, the system is not given me access. I don't if there'are any steps or procedures that I should follow in order to get client instance access.

Please can you help me ?

SAP SuccessFactors HCM Suite 

Thank you in advance.

[Sam_Passman]

If you are asking as a partner, unfortunately, the customer community is not for supporting partners with configuration questions. You can post questions into the partner community here:

https://groups.community.sap.com/t5/delivery-forums/ct-p/hcm-delivery-forums

In addition, please leverage the partner enablement tools listed here...

https://me.sap.com/notes/2116056/E